FREQUENTLY ASKED QUESTIONS 

  

ABOUT FUNDO PRESS 

  1. What is FUNDO PRESS 

 Fundo Press is a small publishing company specializing in fun, educational children's books.  We create products with the purpose of promoting learning through creativity to young readers.  We are based in Raleigh, North Carolina.   

  1. Who is Fundo? 

Fundo is an adventurous blue boy from Saturn who now lives on Earth.  He loves to learn and share his knowledge with others At his core, Fundo is a funny, smart character designed to make a learning a fun, interactive experience for readers.   

  1. What is the Fundo Press philosophy? 

We believe creativity is the key to getting children excited about learning.  Our books and products reflect our passion for providing an amazing, fun learning experience for children. 

  1. What makes Fundo Press products different than any other children's books? 

We are passionate about using creativity to children to have fun learning.  We write, design, and create books and  products that we feel truly nurture the creative spirit.   The creative energy that results from the vibrant illustrations on every page, is what gets our readers excited about learning new things.  The content in our books is engaging, educational, as we want to have a lasting impact on each reader.   

 

SHIPPING & RETURNS 

  1. What is the FUNDO PRESS exchange and return policy? 

We want you to be 100% happy with your Fundo Press order! If you are for unsatisfied with any of our products for any reason, please email us at fundopress@outlook.com within 7 days of receiving your order.  We will grant you an exchange for a product or a full refund.  In order for us to process your refund or exchange, your product will need be unused and in the original packaging.   

  1. How long will it take for my order to ship and deliver? 

We ship via USPS First Class.  Most of our product shipments in the US are delivered within 2 to 3 days. For international shipping, the delivery time can vary.  If you would like expedited shipping, please contact us via fundopress@outlook.com 

  1. Does FUNDO PRESS ship internationally?  

Yes! Choose the USPS international option at checkout.  For any special shipping requests, please email us at fundopress@outlook.com. 

 

PRODUCT INFO 

  1. The item I want is sold out, how can I get it? 

Let us know and we will do our best to get our products to you as soon as they are avalable.  Please contact us fundopress@outlook.com with any questions. 

  1. How can I be featured in the Happy Customers section? 

 

We would love to hear about your experience with Fundo Press learning products.   Feel free to email us your feedback, comments, or your story at fundopress@outlook.com.  Thank you!